Fully Customizable Integrated System
Suitable for Over 50 Different Industries
Precisely tailor the system to your business needs including various applications and designs to help you achieve your goals.
Tracking customer inquiries and complaints for quick resolution
The Customer Service Department in ScopeERP is the central module that manages all post-sales (and some pre-sales) customer interactions. It covers support tickets, complaints, returns, maintenance requests, field visits, service contracts, and customer satisfaction tracking. It works as a unified Helpdesk + mini-CRM + Field Service Management system fully integrated with Sales, Inventory, and Fin...