customer Support

customer Support

Tracking customer inquiries and complaints for quick resolution

Customer Service Department

The Customer Service Department in ScopeERP is the central module that manages all post-sales (and some pre-sales) customer interactions. It covers support tickets, complaints, returns, maintenance requests, field visits, service contracts, and customer satisfaction tracking. It works as a unified Helpdesk + mini-CRM + Field Service Management system fully integrated with Sales, Inventory, and Fin...

Customer Service Department